Privacy Policy

Effective Date: 18 June 2019

1. Introduction

I, Lynette Roux (“I”, “me”, or “my”), respect your right to privacy and am committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how I collect, use, store, and disclose your personal information when you visit my website https://lynetteroux.co.za/ or communicate with me through any online form or channel.

By using this website or submitting your information, you consent to the practices described in this policy.

2. Information I Collect

I may collect and process the following types of personal information:

  • Information you choose to provide, such as your name, email address, telephone number, or other details submitted through contact forms or direct communication.
  • Technical information such as your IP address, browser type, device information, and browsing activity.
  • Data collected through cookies or similar technologies to analyse website performance and improve user experience.

3. Purpose of Collecting Personal Information

Your personal information is collected and processed for the following lawful purposes:

  • To respond to your enquiries or messages.
  • To maintain communication and provide information or assistance you request.
  • To improve the functionality and content of my website.
  • To maintain accurate records of correspondence and engagement for administrative and compliance purposes.
  • To comply with legal obligations where applicable.

4. Consent for Data Submission and Retention

By submitting your information through any contact form or email on this website, you expressly consent to:

  • The collection, processing, and storage of your personal information — including your IP address — for the purposes described above.
  • The retention of this information for a period of five (5) years from the date of submission, unless a longer period is required by law.
  • The use of this information for legitimate communication, record-keeping, and security purposes.

You may withdraw your consent at any time by contacting me directly (see Section 10). However, withdrawing consent may limit my ability to respond to future requests or communications.

5. Retention and Security of Information

I will take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

Your information will be kept only for as long as necessary to achieve the purposes for which it was collected, or for a maximum of five (5) years, unless further retention is justified for:

  • Legal or regulatory compliance;
  • The resolution of legal claims or disputes; or
  • Legitimate personal or professional record-keeping.

After this period, your data will be securely deleted or anonymised.

6. Disclosure and Third-Party Sharing

I will not sell or distribute your personal information to third parties. However, I may share your data in the following limited circumstances:

  • With trusted service providers (such as website hosts or email service providers) who assist in managing my website or communications, subject to confidentiality and data-protection obligations.
  • With legal advisers, regulatory bodies, or law enforcement agencies if required by law.
  • If a legal query, dispute, or claim arises, I may share your information with appropriate third parties for investigation and resolution in line with POPIA and other applicable legislation.

7. Cookies and Tracking Technologies

This website may use cookies or similar technologies to enhance user experience and monitor performance. You may disable cookies through your browser settings, although this may affect certain website functions.

8. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Be informed about the collection and use of your personal information.
  • Request access to the personal information I hold about you.
  • Request correction, deletion, or destruction of inaccurate or unnecessary information.
  • Object to the processing of your personal information in specific situations.
  • Withdraw your consent at any time.
  • Lodge a complaint with the Information Regulator of South Africa if you believe your data has been mishandled.

For more information, contact the Information Regulator:
Website: https://www.justice.gov.za/inforeg

9. Cross-Border Transfers

Where your personal information is transferred outside South Africa (for example, if website hosting or email services are located internationally), I will ensure that such transfers comply with POPIA and that adequate protection measures are in place.

10. Contact Information

If you wish to exercise any of your rights or have questions about this Privacy Policy, please contact me directly at:

Name: Lynette Roux
Email: lynette@psycho-legal.co.za
Telephone: +27 11 963 0546 / 3436
Physical Address: 176 Benoni Road, Benoni North Agricultural Holdings, Benoni, Gauteng

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law or my personal practices. The latest version will always be available on this website with the effective date clearly stated.